Privacy Policy

1. Information We Collect

At RootLearn Shop, we collect information necessary to fulfill your orders and manage your user account. This includes:

• Identity Information: Name, username, email address.
• Transaction Information: Order details, verification of payments, and download logs.
• Technical Information: IP addresses and system logs collected for security protocols and anti-fraud measures.

2. How We Use Your Information

We process your information to provide our services, specifically:

• Processing payments and verifying billing transactions.
• Delivering purchased digital products securely via unique download tokens.
• Enhancing account security and protecting our systems from malicious activities.

3. Secure Digital Delivery

All digital file purchases are dispatched via a unique, encrypted download link. These links are tied to your validated account session to prevent unauthorized sharing. Logs of digital downloads are recorded to monitor link usage.

4. Third-Party Services

We utilize Firebase for authentication and database management, ensuring industry-standard security. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

5. Contact Info

For privacy inquiries or requests to delete account data, please contact the security administrator at: support@rootlearn.tech.