Refund Policy

Last Updated: May 2026

1. 14-Day Unconditional Refund Guarantee

At RootLearn Shop, customer satisfaction is our top priority. In compliance with our merchant of record, Paddle, we offer a **14-day refund window with no exceptions or conditions** for all purchases of our digital products (eBooks, PDF guides, etc.).

If you are not completely satisfied with your digital download, you are eligible for a full refund within **14 days** from the date of purchase.

2. How to Request a Refund

To request a refund, simply reach out to our support operators with your Order ID or the email address used during purchase. You can contact us via:

  • Email Support: support@rootlearn.tech
  • WhatsApp Support: +92 336 1004639

All refund requests are processed immediately and credited back to your original payment method securely by Paddle.

3. Technical & Delivery Assistance

If you experience any issues downloading your files, receiving your dispatch emails, or opening the eBook content, our support team is available 24/7 to resolve the issue. You still retain the absolute right to request a full refund within the 14-day window under all circumstances.