Refund Policy
Last Updated: May 2026
1. 14-Day Unconditional Refund Guarantee
At RootLearn Shop, customer satisfaction is our top priority. In compliance with our merchant of record, Paddle, we offer a **14-day refund window with no exceptions or conditions** for all purchases of our digital products (eBooks, PDF guides, etc.).
If you are not completely satisfied with your digital download, you are eligible for a full refund within **14 days** from the date of purchase.
2. How to Request a Refund
To request a refund, simply reach out to our support operators with your Order ID or the email address used during purchase. You can contact us via:
- Email Support: support@rootlearn.tech
- WhatsApp Support: +92 336 1004639
All refund requests are processed immediately and credited back to your original payment method securely by Paddle.
3. Technical & Delivery Assistance
If you experience any issues downloading your files, receiving your dispatch emails, or opening the eBook content, our support team is available 24/7 to resolve the issue. You still retain the absolute right to request a full refund within the 14-day window under all circumstances.